ABOUT US

eDivert’s Mission

In the fast-paced world of business, staying ahead of the curve can be a challenge, especially for small and medium-sized enterprises (SMEs) and sole traders. Recognising this need, eDivert was established in 2024 as a UK-wide business support service with a clear mission: to empower SMEs and sole traders in their journey toward growth and success.

At eDivert, we understand that running a business comes with its own set of challenges. From managing day-to-day operations to exploring new opportunities for expansion, it can be overwhelming, especially when you're going at it alone. That’s where we come in.
Our passion lies in supporting and collaborating with businesses across the UK. Whether you're just starting out or looking to take your business to the next level, we're here to help you navigate the complexities of the business world. Our team is dedicated to providing personalised support, tailored to the unique needs of each client. We don't believe in a one-size-fits-all approach; instead, we work closely with you to understand your goals, challenges, and aspirations.

But our support goes beyond just advice and guidance. We see ourselves as partners in your success. By fostering a collaborative environment, we help you uncover new opportunities that might have otherwise gone unnoticed. Whether it's connecting you with the right networks, helping you streamline your operations, or providing strategic insights, we're committed to helping your business thrive.

Since our inception, we've seen firsthand the impact of what the right support can do for a business. We've watched our clients grow, expand, and reach new heights, and we're proud to be part of their journey. Our UK-wide presence means that no matter where you are, we're just a call or click away, ready to offer the support you need.
As we continue to grow and evolve, our commitment to SMEs and sole traders remains unwavering. We believe that with the right support, every business has the potential to achieve greatness. At eDivert, we're here to help you discover those opportunities and turn them into reality. Together, we can create a brighter future for your business, providing you with the security and confidence you need to succeed.

eDivert provides high-quality, proactive and tailored customer support services to support its clients. We do this using the most up-to-date technology. We pride ourselves in not just providing a one-size fits all solution but rather tailoring our offer to better meet the client's needs.

Creating opportunities

What would you do if you had more…

Time
Money
Resources
leads
Reach

Here at eDivert, we create opportunities for small businesses to have more.

Our Values

Communication

  • Professional & Prompt
  • Respectful & Empathetic
  • Clear & Concise
  • Actively Listening

Collaboration

  • Trust
  • Vulnerability
  • Sharing

Growth Mindset

  • Open Minded
  • Desire for Change
  • Creating Opportunities
  • Giving & Receiving Feedback

Kind words from some of our clients

Telephone Answering - Upfix Appliance Repairs
LORRAINE ALI

Stewart and his team have been a game-changer for us. They seamlessly handle our overflow calls at Upfix, providing exceptional service every time. Their professionalism, efficiency, and dedication are second to none. Stewart's team has not only helped us manage high call volumes but has also left a positive impression on our clients with their top-notch communication skills. They are a trusted extension of our business. In a fast-paced industry like ours, having Stewart on board has been a lifesaver. We can confidently focus on our core operations, knowing that our clients are in capable hands when they reach out. Stewart and his team come highly recommended for anyone seeking reliable call handling and exceptional customer service. They are an invaluable asset to our business

Office Support Services - JBS Websites, Design and Print
JULIA BRITTEN

I would like to thank Stewart for helping me out when I wanted to consolidate my registered office and my virtual office. eDivert are now my registered office. They also answer all my landline calls efficiently and effectively and monitor my website via an online chat service. Stewart also receives my post, which is so easy, as he brings my post to our BNI meetings each week. It's taken the headache out of me worrying if I'm going to get to the other two offices to pick up mail. Thank you Stewart for a great service, can highly recommend.

Outbound Calling - Symprove
LOUISE STANLEY

It has been great to have the team on board to help out; they learn fast and adapt well.

Administration Support - Beacon Advice
ANDREW UPTON

Stewart and I are just developing our relationship with me as a customer. Already though I have benefitted massively from Stuart's advice. His wealth of experiences has helped me to think about my customers in a different way and he has come up with strategies to help me see they are welcomed and valued from first contact into the business. 5 stars from me and I really look forward to a close working relationship.

Call Answering - F2K Automotive - Garage Services
PHILLIP DIVERS

Stewart from E-divert has not just helped with answering calls he has enabled my business to go to the next level. Using E Divert is a simple as 1,2,3 Stewart and his team pre-qualify phone calls and email for me enabling me to concentrate on the running of the business. All customer enquiries are emailed to me so I can respond when I have time, this means I never miss a call, my conversion rate has gone up more than 50%. For anyone looking to gain more time back for their business, I highly recommend Stewart from eDdivert  to manage your calls and more. Thank you very much Mr Dunne for the continuing great service.

Call Answering - Rowdens Accountants
JONATHAN ROWDEN

This is just a quick note to thank you for arranging our phone cover while my team and I were out of the office for a couple of days at Xerocon.

The process of getting us set up as customers was straightforward and undertaken at very short notice, as we had overlooked who would answer our phones while we were all out!

Thanks for agreeing on the script you would use to answer our calls and for passing on only client messages (no sales calls) via email so we could react whenever we had a free moment.

We will certainly use your service in the future when the need arises.