Stewart Dunne, Author at eDivert

The Power of Outsourced Telephone Answering

In today’s competitive business landscape, excellent customer service is no longer a luxury; it’s a necessity. For small and medium-sized enterprises (SMEs), providing top-notch customer service can build lasting relationships and drive business growth. However, many SMEs face challenges in maintaining consistent and high-quality customer interactions due to limited resources. This is where outsourced telephone…

How you can reclaim some of your time

When speaking with business owners, I often find that the challenges they face seem to be age-old. Of course, there are always political and economic woes just over the horizon…and the next one after that. We live in an ever-changing world with an ever-changing landscape, but the issue always seems to be insufficient time. Have…

What telemarketing can do for your business in 2024

Telephones have existed since the 19th century. Not long after their invention, a form of telemarketing emerged through the system’s switchboard operators. The term ‘telemarketing’ was first officially coined in the 1970s, and its use as a marketing tool has evolved over time. Although it may now seem outdated, outbound calling campaigns still have their…

3 Benefits of using Phone Answering Services

Phone answering services may seem like one of those things that only ‘big’ companies use. But you’ll be surprised. Here’s why… Business is going well, your marketing strategies are paying off, and you’re picking up clients at a breakneck pace. Everything is working out just as you had planned. Except there’s one issue… While you’re…