• TELEPHONE ANSWERING SERVICES
  • OUTSOURCED LIVE CHAT SERVICES
  • VIRTUAL PA SERVICES
  • + SOCIAL MEDIA MANAGEMENT SERVICES
  • TELEMARKETING SERVICES
  • EMAIL MARKETING SERVICES

Rob Jones

Tel:  01543 547240

Mob: 07760 176855

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Specialises in Outsourced Customer Services

Having worked within Customer Service from coordinator level through to Senior Manager in both small and large manufacturing and distribution organisations I truly believe that professional well managed customer service is what makes businesses grow.

I like to get to know my customers to fully understand how we can help you to improve your customers’ journey. We provide a broad range of services that can act as big steppingstones in this journey.

  • Call management
  • Webchat
  • Email management
  • Professional quotations
  • Document management
  • Email marketing
  • Telemarketing

At eDivert we offer professional call management and webchat, ensuring your company always has good quality representation. We provide back office services including raising well-presented quotations and customer documentation. We can also help to generate a sales funnel for you with our telesales and email marketing functions providing leads for you to follow up.

We are,

  • Your own customer service team – not just a call answering service
  • A local business - not an anonymous call centre
  • Passionate about customer service and will use the latest thinking to offer the best service

Within e-Divert we have a team of professionals who have skills in many aspects of customer service and back office. We are not just there to answer your calls, you will have a whole team at your disposal that will support your business.

We are local, I would love to come and see you and learn about your business. By understanding your business, we can provide a service that helps you to grow.

Customer service is my passion, I keep up to date with the latest thinking, and want to ensure that your customer journey is the best it could be.

Call me any time for a chat about what we can do to help you and your business.

  • This service is a must for small organisations that want to look big

  • Exactly what you want from an answering service

  • Simple, efficient, effective and great value

Need A Quotation ?

Call us on 01628 637 900

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