Outbound Calling/Telemarketing

Conversation is powerful

eDivert telemarketing services can give your business a boost. Speaking to someone one on one is still one of the most powerful methods of communication and telemarketing is exactly that

68% of B2B sales involves some form of human contact, such as telemarketing

We can help you with:

New Product launches
Targeted campaigns on specific products or services
Re-engaging with lapsed customers
Re-energising existing customers

We do this by:

Providing unique and tailor-made plans for each of your target audiences
Helping you to generate qualified leads
Our focus is on results and leads rather than volumes
We work closely with you and your team, ensuring that we understand your brand’s voice
We can provide commercial intelligence by listening to your customer’s feedback and concerns.
We can help to tidy up and improve the quality of your existing database/CRM
Let us build strong long-term relationships with you customers for your business

Book an appointment

What Value Will it Add?

Generate quality leads

Leads have powerful conversations

Boost your sales

Improve customer satisfaction

Understand your customer’s needs

eDivert Telemarketing Services and Telesales

At eDivert, we take a new approach to telemarketing by always making a unique and tailor-made plan for each of your target audiences. From our vast experience in the field of B2B marketing, we understand how to run a successful telesales campaign which generates qualified leads and sales.

eDivert telemarketing services can be used by any size company, from small to large and anywhere in the UK. Our team has over 10 years of experience in the industry and are experts in telesales.

Goal setting is an important part of any business strategy, and at eDivert we are no exception. Realistic goals ensure the right expectations are aimed for, and adjustments can be made to continuously update a particular strategy. We focus on results and leads rather than volumes, ensuring that we speak to prospects that may genuinely be interested in your products or services.

Why Choose eDivert?

All of our team have a positive sales attitude and we never hard sell or use scripts. Our expert staff receive weekly coaching to continue to develop their sales skills. This regular training ensures our staff continue to hone their skills, and that your business is represented with a high level of professionalism.

We work closely with you and your company ensuring that we understand what sets your company apart. If you already have a marketing team we will ensure our telemarketing keeps to the same company branding. We help your team members rather than hinder them.

Kind words from some of our clients

Telephone Answering - Upfix Appliance Repairs

LORRAINE ALI

Stewart and his team have been a game-changer for us. They seamlessly handle our overflow calls at Upfix, providing exceptional service every time. Their professionalism, efficiency, and dedication are second to none. Stewart's team has not only helped us manage high call volumes but has also left a positive impression on our clients with their top-notch communication skills. They are a trusted extension of our business. In a fast-paced industry like ours, having Stewart on board has been a lifesaver. We can confidently focus on our core operations, knowing that our clients are in capable hands when they reach out. Stewart and his team come highly recommended for anyone seeking reliable call handling and exceptional customer service. They are an invaluable asset to our business

Office Support Services - JBS Websites, Design and Print

JULIA BRITTEN

I would like to thank Stewart for helping me out when I wanted to consolidate my registered office and my virtual office. eDivert are now my registered office. They also answer all my landline calls efficiently and effectively and monitor my website via an online chat service. Stewart also receives my post, which is so easy, as he brings my post to our BNI meetings each week. It's taken the headache out of me worrying if I'm going to get to the other two offices to pick up mail. Thank you Stewart for a great service, can highly recommend.

Outbound Calling - Symprove

LOUISE STANLEY

It has been great to have the team on board to help out; they learn fast and adapt well.

Administration Support - Beacon Advice

ANDREW UPTON

Stewart and I are just developing our relationship with me as a customer. Already though I have benefitted massively from Stuart's advice. His wealth of experiences has helped me to think about my customers in a different way and he has come up with strategies to help me see they are welcomed and valued from first contact into the business. 5 stars from me and I really look forward to a close working relationship.

Call Answering - F2K Automotive - Garage Services

PHILLIP DIVERS

Stewart from E-divert has not just helped with answering calls he has enabled my business to go to the next level. Using E Divert is a simple as 1,2,3 Stewart and his team pre-qualify phone calls and email for me enabling me to concentrate on the running of the business. All customer enquiries are emailed to me so I can respond when I have time, this means I never miss a call, my conversion rate has gone up more than 50%. For anyone looking to gain more time back for their business, I highly recommend Stewart from eDdivert to manage your calls and more. Thank you very much Mr Dunne for the continuing great service.

Call Answering - Rowdens Accountants

JONATHAN ROWDEN

This is just a quick note to thank you for arranging our phone cover while my team and I were out of the office for a couple of days at Xerocon.

The process of getting us set up as customers was straightforward and undertaken at very short notice, as we had overlooked who would answer our phones while we were all out!

Thanks for agreeing on the script you would use to answer our calls and for passing on only client messages (no sales calls) via email so we could react whenever we had a free moment.

We will certainly use your service in the future when the need arises.