ABOUT US

eDivert’s Mission

UK Business Support Services for SMEs and Sole Traders
eDivert is a leading UK-based business support provider, specialising in tailored solutions for small and medium-sized enterprises (SMEs) and sole traders. Established in 2014, our mission is to empower UK businesses by delivering personalised, proactive, and efficient support services designed to drive growth and improve productivity.
Supporting UK Businesses to Succeed
Running a business in the UK presents unique challenges, from managing daily operations to identifying new growth opportunities. At eDivert, we understand the pressure faced by SMEs and sole traders. That’s why we offer a comprehensive range of business support services, including:
  • Telephone Answering Services: Ensure you never miss a call with our UK-based call answering solutions, helping you improve customer service and capture every opportunity.
  • Virtual PA and Admin Support: Streamline your business processes with our professional virtual assistant services, tailored to your specific needs.
  • Live Chat Support: Enhance customer engagement and boost conversions with real-time, UK-based live chat agents.
  • Outbound Calling and Telemarketing: Grow your client base with targeted outbound calling and lead generation campaigns.
  • Registered Office Address and Mail Handling: Protect your privacy and present a professional image with our registered office and mail management solutions.
Why Choose eDivert?
  • UK Coverage: We support businesses throughout the entire UK.
  • Personalised Service: Every client receives a bespoke package, ensuring you only pay for the services you need.
  • Latest Technology: We use advanced VOIP systems, secure cloud solutions, and real-time reporting to keep your business connected and compliant.
  • Industry Expertise: Trusted by estate agents, accountants, tradespeople, web designers, and more.
  • Fast Onboarding: Get started with our business support services in as little as 24–48 hours.
Your Partner in Business Growth
At eDivert, we’re more than just a service provider—we’re your partner in success. Our experienced UK-based team works closely with you to understand your business goals, overcome challenges, and unlock new opportunities. Whether you’re a start-up, established SME, or sole trader, we provide the support you need to grow and thrive in today’s competitive market.
Contact eDivert Today
Ready to take your business to the next level? Contact eDivert for a free consultation and discover how our UK business support services can help you save time, increase efficiency, and achieve your goals.

Creating opportunities

What would you do if you had more…

Time
Money
Resources
leads
Reach

Here at eDivert, we create opportunities for small businesses to have more.

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Our Values

Communication

  • Professional & Prompt
  • Respectful & Empathetic
  • Clear & Concise
  • Actively Listening

Collaboration

  • Trust
  • Vulnerability
  • Sharing

Growth Mindset

  • Open Minded
  • Desire for Change
  • Creating Opportunities
  • Giving & Receiving Feedback
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Kind words from some of our clients

Telephone Answering - Upfix Appliance Repairs
LORRAINE ALI

Stewart and his team have been a game-changer for us. They seamlessly handle our overflow calls at Upfix, providing exceptional service every time. Their professionalism, efficiency, and dedication are second to none. Stewart's team has not only helped us manage high call volumes but has also left a positive impression on our clients with their top-notch communication skills. They are a trusted extension of our business. In a fast-paced industry like ours, having Stewart on board has been a lifesaver. We can confidently focus on our core operations, knowing that our clients are in capable hands when they reach out. Stewart and his team come highly recommended for anyone seeking reliable call handling and exceptional customer service. They are an invaluable asset to our business

Office Support Services - JBS Websites, Design and Print
JULIA BRITTEN

I would like to thank Stewart for helping me out when I wanted to consolidate my registered office and my virtual office. eDivert are now my registered office. They also answer all my landline calls efficiently and effectively and monitor my website via an online chat service. Stewart also receives my post, which is so easy, as he brings my post to our BNI meetings each week. It's taken the headache out of me worrying if I'm going to get to the other two offices to pick up mail. Thank you Stewart for a great service, can highly recommend.

Outbound Calling - Symprove
LOUISE STANLEY

It has been great to have the team on board to help out; they learn fast and adapt well.

Administration Support - Beacon Advice
ANDREW UPTON

Stewart and I are just developing our relationship with me as a customer. Already though I have benefitted massively from Stuart's advice. His wealth of experiences has helped me to think about my customers in a different way and he has come up with strategies to help me see they are welcomed and valued from first contact into the business. 5 stars from me and I really look forward to a close working relationship.

Call Answering - F2K Automotive - Garage Services
PHILLIP DIVERS

Stewart from E-divert has not just helped with answering calls he has enabled my business to go to the next level. Using E Divert is a simple as 1,2,3 Stewart and his team pre-qualify phone calls and email for me enabling me to concentrate on the running of the business. All customer enquiries are emailed to me so I can respond when I have time, this means I never miss a call, my conversion rate has gone up more than 50%. For anyone looking to gain more time back for their business, I highly recommend Stewart from eDdivert  to manage your calls and more. Thank you very much Mr Dunne for the continuing great service.

Call Answering - Rowdens Accountants
JONATHAN ROWDEN

This is just a quick note to thank you for arranging our phone cover while my team and I were out of the office for a couple of days at Xerocon.

The process of getting us set up as customers was straightforward and undertaken at very short notice, as we had overlooked who would answer our phones while we were all out!

Thanks for agreeing on the script you would use to answer our calls and for passing on only client messages (no sales calls) via email so we could react whenever we had a free moment.

We will certainly use your service in the future when the need arises.