Building lasting relationships with your customers with eDivert Call Answering Services
Welcome to the eDivert call answering services. Let our professional and friendly, UK-based team take care of your calls, while you focus on running your business
85% of customers whose calls you miss, aren’t going to call you back
That’s where we come in.
- Our fully trained reception staff are ready to take your calls
- You get a dedicated account manager
- We answer calls on behalf of your business
- We collect all the important information for you
- We can transfer urgent calls to your mobile or landline
- You only pay for time spent with your customers
What Value Will it Add?
Build relationships with your customers
Get better insights into your business
Increase your revenues
Benefit from more opportunities
Sickness / holiday / emergency cover
eDivert Call Answering Services
At eDivert, we offer call-answering services to businesses throughout the UK. Many different types and sizes of businesses have times when their telephones go unanswered. There can be any number of reasons for this, but the result is usually the same: customers go elsewhere.
What if a centrally located team of fully trained receptionists was waiting to answer your business's phone? Even better, what if your business only paid for the time a call agent answered the phone?
That’s precisely how eDivert operates.
Our team answers calls in your business's name, ensuring a seamless customer experience. Once the call ends, you stop paying. We collect all the crucial details from your caller and email them to you immediately. Additionally, we can share relevant information about your products, services, or special offers with your callers. You're fully informed about their needs when you follow up with your client. We can transfer calls directly to your mobile or landline for urgent matters, ensuring you never miss a critical inquiry.
When you sign up with eDivert’s live call answering service, we’ll guide you through a quick and easy setup process. You’ll complete a form outlining your preferences, after which your dedicated account manager will contact you. They’ll take the time to understand your business and act as our team's primary point of contact. Our bespoke call management system stores key details about your business, services, and preferred call handling methods.
Every time your dedicated phone line rings, this information is displayed on our agents' screens, enabling them to answer calls confidently and represent your business professionally.
Visit our blog about the benefits of using a telephone answering service like eDivert to learn how to save time and money whilst boosting productivity. Click here for blog