Creating opportunities for business growth

We’ve got your business covered

And with our virtual PA, call answering and live chat services, we can help you build better relationships with your customers and enhance your company image, which leads to greater customer satisfaction and higher retention. For more information about our service offerings, click the links below.

Creating opportunities for business growth

We’ve got your business covered

And with our virtual PA, call answering and live chat services, we can help you build better relationships with your customers and enhance your company image, which leads to greater customer satisfaction and higher retention. For more information about our service offerings, click the links below.

Our Services

telemarketing-company

Outbound Calling/ Telemarketing

call-answering-companies

Call Answering

email-marketing-services

Customer Services

live-chat-support

Live Chat

virtual-pa-services

Admin Support

social-media-management

Business Development

Welcome to the World of eDivert

Communication. Collaboration. Growth Mindset

What could your business achieve if you had more time, more money, more resources, more leads and more reach? At eDivert, we take a values-driven approach to working closely with SMEs to help them achieve more. We offer customer services, marketing and lead generation for SMEs. How do we achieve this? We communicate by listening to your needs and the needs of your clients, we collaborate with you to ensure that we can deliver whats best for you and our growth mindset focuses us on helping you get the most out of your business.

Latest Blog Posts

  • All
  • Call Answering
  • Telemarketing

The Power of Outsourced Telephone Answering

In today's competitive business landscape, excellent customer service is no longer a luxury; it's a necessity. For small and medium-sized ...

How you can reclaim some of your time

When speaking with business owners, I often find that the challenges they face seem to be age-old. Of course, there ...

What telemarketing can do for your business in 2024

Telephones have existed since the 19th century. Not long after their invention, a form of telemarketing emerged through the system’s ...

Kind words from some of our clients

Telephone Answering - Upfix Appliance Repairs
LORRAINE ALI

Stewart and his team have been a game-changer for us. They seamlessly handle our overflow calls at Upfix, providing exceptional service every time. Their professionalism, efficiency, and dedication are second to none. Stewart's team has not only helped us manage high call volumes but has also left a positive impression on our clients with their top-notch communication skills. They are a trusted extension of our business. In a fast-paced industry like ours, having Stewart on board has been a lifesaver. We can confidently focus on our core operations, knowing that our clients are in capable hands when they reach out. Stewart and his team come highly recommended for anyone seeking reliable call handling and exceptional customer service. They are an invaluable asset to our business

Office Support Services - JBS Websites, Design and Print
JULIA BRITTEN

I would like to thank Stewart for helping me out when I wanted to consolidate my registered office and my virtual office. eDivert are now my registered office. They also answer all my landline calls efficiently and effectively and monitor my website via an online chat service. Stewart also receives my post, which is so easy, as he brings my post to our BNI meetings each week. It's taken the headache out of me worrying if I'm going to get to the other two offices to pick up mail. Thank you Stewart for a great service, can highly recommend.

Outbound Calling - Symprove
LOUISE STANLEY

It has been great to have the team on board to help out; they learn fast and adapt well.

Administration Support - Beacon Advice
ANDREW UPTON

Stewart and I are just developing our relationship with me as a customer. Already though I have benefitted massively from Stuart's advice. His wealth of experiences has helped me to think about my customers in a different way and he has come up with strategies to help me see they are welcomed and valued from first contact into the business. 5 stars from me and I really look forward to a close working relationship.

Call Answering - F2K Automotive - Garage Services
PHILLIP DIVERS

Stewart from E-divert has not just helped with answering calls he has enabled my business to go to the next level. Using E Divert is a simple as 1,2,3 Stewart and his team pre-qualify phone calls and email for me enabling me to concentrate on the running of the business. All customer enquiries are emailed to me so I can respond when I have time, this means I never miss a call, my conversion rate has gone up more than 50%. For anyone looking to gain more time back for their business, I highly recommend Stewart from eDdivert  to manage your calls and more. Thank you very much Mr Dunne for the continuing great service.

Call Answering - Rowdens Accountants
JONATHAN ROWDEN

This is just a quick note to thank you for arranging our phone cover while my team and I were out of the office for a couple of days at Xerocon.

The process of getting us set up as customers was straightforward and undertaken at very short notice, as we had overlooked who would answer our phones while we were all out!

Thanks for agreeing on the script you would use to answer our calls and for passing on only client messages (no sales calls) via email so we could react whenever we had a free moment.

We will certainly use your service in the future when the need arises.