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eDivert Logo
hello@edivert.co.uk01243 767 36701243 767 367
Home
Telephone AnsweringLive ChatCustomer ServiceAdministration/Business SupportBusiness DevelopmentOutbound Calling/Telemarketing
About UsBlog
Call Us WhatsApp
  • Home
  • Our Services
    • Telephone Answering
    • Live Chat
    • Customer Service
    • Administration/Business Support
    • Business Development
    • Outbound Calling/Telemarketing
  • About Us
  • Blog
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Creating Opportunities for business growth

We’ve got your business covered

And with our virtual PA, call answering and live chat services, we can help you build better relationships with your customers and enhance your company image.

Contact Us
Business support and development

Welcome to the World of eDivert

Business Support Services for UK SMEs

What could your business achieve with more time, more leads and fewer distractions?
At eDivert, we provide UK-based customer service, telephone answering, virtual PA support and lead generation for SMEs and sole traders — so you can stay focused on running the business while we handle the day-to-day.

Communication. Collaboration. Growth mindset.

We’re values-driven in how we work. We listen to you and your customers, collaborate closely to deliver support that fits your processes, and bring a growth mindset to help you capture opportunities, improve the customer experience, and build momentum — without adding permanent overhead.

Book a discovery call

We Support Your Business Growth

Free Up Your Time

We handle the day-to-day admin tasks, giving you more time to focus on what matters most—running and growing your business.

Grow Without Limits

Our flexible support adapts as your business evolves, making it easy to take on more clients and larger projects with confidence.

Support That Makes Sense

Access professional assistance without unnecessary expenses or long-term overheads.

Latest Blog Posts

Tips & Insights for your business

Why eDivert Makes a Brilliant Virtual Receptionist (Calls, Transfers & Bookings)
Business Support

Why eDivert Makes a Brilliant Virtual Receptionist (Calls, Transfers & Bookings)

Missed calls cost money. They also cost trust. When a customer rings and gets voicemail (or a rushed answer), they often move on—especially in trades, property, and professional services.

Read More
 “The 15 Minute Truth: Why Admin Clarity Saves You Money (and Stress)”
Business Support

“The 15 Minute Truth: Why Admin Clarity Saves You Money (and Stress)”

Admin tasks rarely stay “quick” when the scope is fuzzy. In this guide, we explain why 15‑minute jobs overrun, the common patterns behind scope creep, and how simple templates and clear “standard vs non‑standard” definitions keep costs predictable and delivery consistent.

Read More
The Benefits of Using eDivert as a Pay‑As‑You‑Go Call Answering Service
Business Support

The Benefits of Using eDivert as a Pay‑As‑You‑Go Call Answering Service

Missing calls costs you money. It’s that simple. Whether you’re at jobsite, in a meeting, driving, or trying to get through admin, every unanswered ring is a potential customer choosing someone else.

Read More
View All Posts

Kind words from our clients

Real stories, real growth

"Stew is very professional & a great person to work with in regards to how to approach a campaign & is driven to get results for me as much as himself. Great guy, would and will recommend to anyone looking to outsource rather than employ. "

Stuart Radcliffe

Wintercomms

Telephone Answering and Outbound Calling

"What a great service. I Zoom all day on sales calls, and when a client calls me back, it's distracting. Now I just flick call forwarding on, and the team at eDivert takes care of it. We even hooked it up to the CRM, and now I get WhatsApp' alerts as well as emails and info - game changing"

Kalvin Moore

Obsessed To Success

Telephone Answering

"The process of getting us set up as customers was straightforward and undertaken at very short notice... Thanks for passing on only client messages via email so we could react whenever we had a free moment."

JONATHAN ROWDEN

Naylor Accountantancy Chichester

Call Answering

"Amazing service. Makes our business run so much more efficiently. Highly recommend!"

Alasdair Jeffery

AJ Arborists (Fairford)

Virtual Receptionist and Customer Services

"I was working with a business that already had a call-answering service, so now I know firsthand that not all reception businesses are equal! The business already understood that a virtual receptionist reduces continuous interruptions throughout the day and improves time management (and therefore productivity and money!), but they didn't know how much better it could be! We called the existing reception company, which answered after 6 rings and gave the same standard response regardless of who called. Then we called an eDivert client. They answered quickly and were friendly and helpful as if they were an extension of the business itself. They added value to that call with the customer service they provided, including a rough quote, and took the right info down to pass on to the right person. The very best bit... the price! eDivert is actually a BETTER VALUE FOR MONEY as well as a considerably better service. I hugely recommend Stewart and eDivert "

Claire Byrne

Tradermate (Bookkeepers) & Fractional Finance Director

Telephone Answering

"At Print Lord, we pride ourselves on precision, professionalism, and a touch of regal flair, and Edivert have matched us note for note. Their call answering service is nothing short of exceptional. Every call is handled with courtesy, clarity, and care, leaving our customers feeling valued and respected. It is like having a frontline of knights at the gate, unwavering, reliable, and always on brand. edivert do not just answer phones; they elevate our service. They have given us peace of mind, knowing no call goes unanswered and no opportunity is missed. Trustworthy, consistent, and genuinely brilliant, they have become an integral part of our kingdom. We would not hesitate to recommend them to any business that values reputation, reliability, and the power of a first impression. A regal thank you to Stuart and the Edivert team for their outstanding service."

Jim Cunliffe

The Ink & Mingle Company (Print LOrd Brighton)

Telephone Answering

"All customer enquiries are emailed to me so I can respond when I have time... my conversion rate has gone up more than 50%. I highly recommend Stewart from eDivert."

PHILLIP DIVERS

F2K Automotive

Call Answering

"I would like to thank Stewart for helping me out when I wanted to consolidate my registered office and my virtual office. They answer all my landline calls effectively and monitor my website via online chat."

JULIA BRITTEN

JBS Websites

Office Support Services

"Already I have benefitted massively from Stuart's advice. His wealth of experiences has helped me to think about my customers in a different way and he has come up with strategies to help me see they are welcomed."

ANDREW UPTON

Beacon Advice

Administration Support

"Stewart has been very helpful, and his team are doing a great job. We signed up for eDivert for our business, Wheeler & Lai Chartered Surveyors, as we didn't want to miss any callers! Stewart has been on hand to answer queries, and we receive great customer service from Stewart as well as his team. Highly recommend a professional call handling firm like Stewart's."

Sau-Wan Lai

Wheeler & Lai Chartered Surveyors

Telephone Answering

"Stewart and his team have been a game-changer for us. They seamlessly handle our overflow calls at Upfix, providing exceptional service every time. They are an invaluable asset to our business."

LORRAINE ALI

Upfix Appliance Repairs

Telephone Answering

"Stewart and his team are great. For Stewart, it's not just about call answering. If he can work with you to find a way to alleviate or improve your administrative tasks, he will. It may be that 85% of missed calls are truly missed because those people won’t call back. Stewart and his team are there to avoid this. Just one answered call could lead to work which pays for the eDiverts 5-star service."

Charles Rodriguez

The Gardensmiths

Telephone Answering

"Been great to have the team on board helping out; they learn fast and adapt well."

Louise Stanley

Symprove

Outbound Calling and Customer Service

"Very professional and reliable service! It's great knowing the eDivert team is taking care of our incoming calls, allowing us to concentrate on other parts of the business Positive attributes are:- Responsiveness, Quality, Professionalism"

Vince Cooper

Pinpoint Networks

Telephone Answering

"Such a great and professional system. The guys and girls at eDivert are very responsive and keen to help. 10/10!! Positive Attributes are: Responsiveness, Quality, Professionalism"

Conrad Greensmith

AC Pressure Washers

Telephone Answering

"Very impressed with Stewart from eDivert. I was after making sure my business phone lines were always being answered, so I got in contact with them. Their taking my calls allows me to carry on working with fewer distractions. They will then send me a detailed list of my calls and the people I need to get in touch with & if it's an urgent requirement, I get sent the request straight away. Looking forward to using more of their services in the future, as they offer a great selection of service offerings. 10/10"

Jonathon Clayton

JC Secure Systems

Teelphone Answering and Customer Services

"I have used Stewart and E-Divert for 14 months now, and they have been outstanding in handling my incoming phone calls and web chat. The service eDivert provides allows me to concentrate on my work, knowing full well my calls are being handled by a professional organisation. My customers actually think they are calling my office and are my work colleagues; well, they are."

Barry Goodhew

Glorious Ponds

Telephone Answering

eDivert

5 Imperial Court, 107 Victoria Drive

Bognor Regis, West Sussex, PO21 2DH

01243 767 367

hello@edivert.co.uk

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